Services for All Ages

FAQs

What is neuropsychology?

A neuropsychologist specializes in how brain functioning affects thinking, emotions, and behavior. They use advanced cognitive and psychological assessments to evaluate memory, attention, processing speed, executive skills, and mood. They are experts in brain–behavior relationships, neurological conditions, and complex diagnostic cases. They provide highly detailed, data-driven objective (empirically based) reports with medical and behavioral treatment recommendations for patients and their families.

Who can benefit?

Anyone facing cognitive or mood challenges may find neuropsychological services helpful. Those wishing to enhance their current cognitive or mood also benefit.

What should I expect?

Evaluations involve detailed testing and conversations to understand your cognitive strengths and challenges.

Typically, evaluations take two to three hours, sometimes split over sessions.

How long is an evaluation?

Do you accept insurance?

We don’t bill insurance directly, though we are credentialed with most plans so you can submit claims yourself for reimbursement if you choose. Choosing private pay lets you pick services based on need—not on what an insurer will cover.

What this means for you: (1) Transparent flat rates for all services to avoid surprises and administrative delays. (2) Discounted options available to make care more accessible. (3) Faster access to care — our approach typically shortens wait times by months, so treatment can begin sooner. (4) Simple scheduling on a first-come, first-served basis.

We love this work and feel privileged to support people through life’s challenges. We look forward to meeting you and helping you move forward.

How much does it cost?

We value your mental health and want you to get help quickly. To avoid insurance delays and give you clear, predictable pricing, we offer generous flat-rate discounts on all services so you can choose care based on need. Please inquire at billing@carmelneuro.com if you need a payment plan.

What is the difference between a Screening and an Evaluation?

• Neuropsychological Screening: A brief overview of cognitive, emotional, and behavioral functioning. Screenings are designed for rapid turnaround and immediate appointments for common concerns such as ADHD, Autism, and related issues. Results are preliminary and intended for informational or referral purposes only.

• Comprehensive Neuropsychological Evaluation: A gold-standard, in-depth assessment that provides a detailed understanding of brain, behavior, and emotional functioning. This evaluation can clarify diagnoses, guide treatment planning, and support medical, educational, or legal decisions.

How does your process work?

1. Schedule Your Initial Appointment

You may schedule directly or be referred by a provider. Once your appointment is requested, our team will confirm availability and send next steps.

2. Secure Your Appointment

Because neuropsychological evaluations require significant preparation and reserved testing time, appointments are secured with payment prior to the visit.
This ensures:

• Your time is fully reserved

• No surprise bills or delays

• Your evaluation can proceed without administrative interruptions

Upfront payment is standard for specialized, high‑demand services and allows us to maintain rapid scheduling and turnaround times.

3. Complete Your Evaluation

Depending on your needs, your evaluation may include:

• A 50‑minute initial session

• One or two testing sessions

• Standardized measures tailored to your concerns

• Optional virtual components when appropriate

We provide clear instructions so you know exactly how to prepare.

4. Receive Your Results

Comprehensive evaluations include:

• A 50‑minute feedback session

• A detailed written report

• Personalized recommendations

Screenings include mailed results and do not include a feedback session.

5. Receive Your Receipt for Your Records

After services are completed, you will receive a detailed receipt that includes the information typically needed for your personal records. You may keep this for your files or use it however you choose.

What You Can Expect From Us

• Clear communication in writing

• A structured, organized evaluation process

• Evidence‑based testing and interpretation

• Respect for your time and schedule

• A comprehensive, high‑quality report

• Professionalism, compassion, and expertise

Our goal is to make the process as smooth and supportive as possible.

What We Ask of You

To ensure accurate results and a seamless experience, we ask that patients:

• Arrive on time (or log in on time for virtual sessions)

• Provide a quiet, private space for virtual appointments

• Follow testing instructions carefully

• Share accurate history and relevant records

• Communicate in writing for clarity and documentation

• Review the New Patient Agreement before signing

These expectations help us provide the most accurate and efficient evaluation possible.

Why Our Process Is Designed This Way

Neuropsychological evaluations require extensive preparation, protected testing time, and careful interpretation. Our streamlined process allows us to offer:

• Faster scheduling

• Faster turnaround times

• Highly individualized assessments

• Unrestricted clinical decision‑making

• Clear communication and documentation

This structure ensures you receive the highest standard of care without delays or administrative barriers.

Next Steps

When you’re ready to move forward, we will send you the New Patient Agreement and Informed Consent in the initial appointment. This document outlines all policies in detail so you know exactly what to expect before your appointment.

We are here to support you every step of the way.